Fiesta Active X Edition Turbo

Recent owner-reported faults

1. 5 Jul 2023

   Report of a one year old Ford Fiesta Ecoboost MHEV where the 12v battery keeps running down so the air con will not work.

2. 15 Dec 2021

   Heater failure on 2017 Ford Fiesta 1.0 EcoBoost The heater fan ceased to work on two occasions in any position except four, the highest. Each time the repair was done by fitting a new resistor. The latest repair failed again. Ford dealer now thinks that to effect a proper repair a new heater motor will have to be fitted. They say that five and a half hours labour will be required as access has to be carried out through the dashboard. The new motor will cost approximately £400 and the total bill will come to just over £1000. Unclear if the dealer or Ford will contribute towards the cost of the repair.

3. 6 Dec 2021

   Problems reported with 2021 1.0 mHEV Fiesta. After three weeks of ownership there were problems with the passenger door touch sensitive unlocking. Owner took the car back to the dealer who said it was because the 12v battery was low (40 per cent). They suggested that because the owner only does around 100 miles a week and the hybrid system is only really charging the hybrid battery, so the standard one is likely to regularly run down.

4. 23 Jul 2020

   Report of 2020 Ford Fiesta breaking down on the drive home from the dealership. Engine warning light appeared on the dashboard with the message "low oil pressure". Dealership recovered the car and stated it needed parts to be ordered from Germany and the owner would have the car back in a week. Owner is rejecting the car under the consumer rights act 2015.

5. 9 Nov 2019

   Complaint about Sync3 not working in a 2018 Ford Fiesta 1.0 Ecoboost ST-Line automatic. The Sync 3 system includes the Sat Nav, yet, even though it has WiFi it doesn’t update. Owner has tried downloading satnav updates to a USB to update but it doesn’t work. Sat nav goes blank, all roads disappear and he can only see the red arrow. This happens just about every day. The car has been back to the dealers and they have applied all available updates but confirm it’s not fixed until Ford provides a permanent fix. Owner having to try to use Apple Carplay and Google Maps.

6. 22 Sep 2019

   Report of audible warning and light coming on in brand new Ford Fiesta 1.0 Ecoboost, then going off before driver can work out what it is for. It will be the petrol particulate filter warning which then self-cleans so the warning goes off.

7. 6 Aug 2019

   Report of battery regularly going flat in a 2017 Ford Fiesta.

8. 18 Jul 2019

   Strange issue reported with June 2018 Ford Fiesta 1.1 Titanium, bought used at 5199 miles in May 2019. Yellow spanner came up on the display (indicating a malfunction) and the engine lost power for about 5-6seconds, then regained full power, carried on for about a quarter of a mile and lost power again.

9. 25 Jun 2019

   Report of stop-start function of new shape 2017 Fiesta 1.0litre Auto only cutting in on a couple of ocassions since purchase used 12 months previously. Back to the dealer twice but each time they say cannot find anything wrong with diagnostics. Owner says battery cannot be being charged sufficiently or is faulty otherwise the function would work. Does reasonable mileages and have had the battery go flat when car was unused for 4 days.

10. 4 Jun 2019

    Complaint of 2017/67 Ford Fiesta refusing to unlock with the fob or the spare. Called AA who told her how to open the car manually with the hidden key, but that it's a known Fiesta fault where the keys forget the car and require a "software update". Both keys started working again. Supplying dealer said all they could do was replace both batteries and refused to acknowledge the fact that both keys miraculously started working again. Ford UK has denied any knowledge of an issue or a software update.

11. 2 Apr 2019

    Report of 2017 new model Fiesta bought new in November 2017 running down its battery after having been left unused for 2-3 weeks.

12. 21 Feb 2019

    Report of failure of the manual transmission of a 2018 Ford Fiesta 1.1 Zetec bought at 9 months old. On attempting to drive it home the new owner found he could not change gear. The car was then recovered by the AA, returned to the showroom and owner demanded a return of the vehicle and an immediate refund, which he eventually got in full. The Ford dealer subsequently informed him that this was, apparently, an occasional problem on Fiestas.

Source: honestjohn.co.uk · 13 reports indexed, top 12 shown