C 220 Amg Line Ngt ED Prem D A

Recent owner-reported faults

1. 19 Oct 2020

   Report of electric steering motor failure on 2016 C-Class. Dealer recommends replacing the full steering rack as the motor is part of the component. £2200 for reconditioned unit fitted. Mercedes-Benz UK has offered to cover 50 per cent of the repair cost.

2. 23 Feb 2020

   Owner of 220 diesel reports a 9mpg drop in fuel economy after voluntary dealer emissions update.

3. 20 Jan 2020

   Further report of front wheels of April 2019 Mercedes Benz C43 AMG "skipping badly when manoeuvring at very low speed resulting in a disconcertingly loud noise akin to having collided with a kerb."

4. 3 Jan 2020

   Report of failure of the brakes of 2105 Mercedes Benz C300 D BlueTec hybrid at 88,000 miles. The servo assistance vacuum pump had failed. Needed attention by MB dealer because MB independent not qualified to work on a hybrid. Marshall Care Plan B warranty taken out when car was bought not pay out as it's not a listed part.

5. 17 Dec 2019

   Report of rattle from engine of Mercedes-Benz C200 EQ Boost (48v mild hybrid) purchased in May 2019. Within a couple of weeks owner reported a "serious engine rattle" to the supplying Mercedes dealer who said there was nothing wrong with. He then got management involved and they changed a pulley, belt and tensioner, but it made no difference. They then got their group technician involved. He submitted his findings to Mercedes-Benz and they fitted a redesigned crank pulley, but again the noise did not improve so owner served a rejection letter on the dealership and they submitted an exchange vehicle application, but Mercedes said there’s nothing wrong with the car as they have been able to reproduce the noise in some of the other C200 EQ Boosts and they can do some things to reduce the noise.

6. 24 Nov 2019

   Report of transmission failure of 2005/65 Mercedes Benz W205 C220 automatic at 35,000 miles; car correctly serviced on time by the MB dealer. Part to repair quoted at £1200 + labour (total of £1,644). MB is not initially offering any help towards cost from a goodwill view point. Car is 8 months out of manufacturer warranty, but owner may have Sale of Goods case law rights.

7. 15 Nov 2019

   Report that after the NOx emissions software update a Mercedes-Benz C250d 4matic will not shift up from 8th to 9th gear until 75mph (previously 68mph). 9th can be selected on the paddles, but box shifts back down to 8th at about 65mph.

8. 25 Oct 2019

   Report of front wheels of Mercedes-Benz C43 4-Matic 'skipping'.

9. 9 Sep 2019

   Report of smell of petrol outside February 2015 Mercedes Benz C200 Sport auto. Will be a blocked charcoal filter in the fuel tank breather system.

10. 4 May 2019

    Petrol smell reported from March 2016 Mercedes Benz W205 C200 only just out of warranty. Car had its last service with Mercedes in the middle of March. Owner reported to dealer in April 2019 and dealer had the cheek to inform him there would be a £165 'diagnosis fee' to establish the cause of what is actually a very well known problem of the carbon filter in the fuel tank breathing system becoming blocked. Shoud be fixed FoC. Same thing happens on A-Class.

11. 22 Apr 2019

    Complaint of 2017 Mercedes-Benz C43 AMG 4-Matic clunking its front tyres on full lock. 4,000 miles from new. Been back to the local Mercedes dealer for investigation under warranty but returned in same the same condition. There are two cures. One is different tyres. But the correct cure is a replacement steering knuckle joint that is correctly engineered for RHD cars.

12. 21 Oct 2018

    High speed vibration reported from C350e, particularly noticeable on smooth motorways. Owner has chenged tyres and has a 4-way laser alignment to no avail. MB dealer puzzled. No problem with Airmatic suspension. Seems to be driveline.

Source: honestjohn.co.uk · 30 reports indexed, top 12 shown