Mercedes Benz Vans

Citan

12 UK vehicle recalls on record for this model, listed most recent first.

If your Citan is covered by any of these notices, contact your authorised Mercedes Benz Vans dealer. All recall work is carried out free of charge.

Notices on record

Mercedes Benz Vans Citan · DVSA register

All recall notices.

Replace clutch assembly

R/2026/120 · 4 Apr 2026

4 Apr 2026

Defect

Mercedes-Benz AG has determined that on certain Citan model vehicles the clutch pressure plate might not meet specifications.

Remedy

As a remedy Mercedes-Benz AG via its Mercedes-Benz service partners will replace the clutch on the affected vehicles.

Build window

Built 16 May 2024 – 23 Jan 2025

~330 vehicles affected
Replace clutch assembly

R/2026/120 · 4 Apr 2026

4 Apr 2026

Defect

Mercedes-Benz AG has determined that on certain Citan model vehicles the clutch pressure plate might not meet specifications.

Remedy

As a remedy Mercedes-Benz AG via its Mercedes-Benz service partners will replace the clutch on the affected vehicles.

Build window

Built 17 Sep 2024 – 23 Jan 2025

~67 vehicles affected
Initialisation of Central Control Unit

R/2025/332 · 2 Sep 2025

2 Sep 2025

Defect

Mercedes-Benz AG has determined that on certain Citan/eCitan model vehicles the central control unit might not initialise.

Remedy

As a remedy Mercedes-Benz AG via its Mercedes-Benz service partners will update the software of the central gateway control unit on the affected vehicles.

Build window

Built 11 Sep 2024 – 27 Sep 2024

~156 vehicles affected
THE FUEL LINE COULD CHAFE AGAINST THE AIR CONDITIONING LINE

R/2021/254 · 6 Oct 2021

6 Oct 2021

Defect

The fuel line could chafe against the air conditioning line due to an insufficient minimum distance.

Remedy

Replace the existing fuel line with a fuel line reinforced with a protective sleeve on the affected vehicles.

Build window

Built 5 Feb 2018 – 28 Mar 2019

~636 vehicles affected
ON SOME VEHICLES WITH A REAR-VIEW CAMERA THE TAILGATE MAY BE UNLOCKED INDEPENDENTLY / AUTOMATICALLY

R/2021/186 · 1 Jul 2021

1 Jul 2021

Defect

On some vehicles with a rear-view camera the tailgate may be unlocked independently/automatically.

Remedy

Seal the duct for the electrical wiring harness of reversing camera on the affected vehicles.

Build window

Built 24 Oct 2015 – 2 Mar 2018

~6 vehicles affected
CERTAIN THREADED CONNECTIONS ON THE LEFT/RIGHT WHEEL CARRIER ON THE REAR AXLE MAY NOT HAVE BEEN IMPLEMENTED CORRECTLY

R/2020/018 · 12 Mar 2020

12 Mar 2020

Defect

Threaded connections on the left/right wheel carrier on the rear axle of certain vehicles may not have been implemented correctly

Remedy

Check the threaded connections and if necessary replace wheel carriers and/or brake caliper supports on the rear axle

Build window

Built 12 Sep 2019 – 17 Oct 2019

~433 vehicles affected
DUE TO A SOFTWARE ERROR THE ECO START/STOP FUNCTION MAY NOT BE PRESENT

R/2019/445 · 14 Jan 2020

14 Jan 2020

Defect

The ECO start/stop function may not be present for certain vehicles.

Remedy

Perform coding in the fuse and relay module control unit on the affected vehicles.

Build window

Built 13 Dec 2018 – 22 Feb 2019

~284 vehicles affected
THERE IS A FAILURE TO OBSERVE THE INFORMATION IN THE OPERATOR'S MANUAL CONCERNING PARKING THE VEHICLE

R/2019/373 · 12 Nov 2019

12 Nov 2019

Defect

Incorrect operation of automatic gearbox may allow vehicle to roll away.

Remedy

Update operator's manuals and apply an information label in the vicinity of the selector lever

Build window

Built 30 May 2016 – 15 Apr 2019

~65 vehicles affected
SOFTWARE IN THE ENGINE CONTROL UNIT NEEDS UPDATING

R/2019/271 · 21 Aug 2019

21 Aug 2019

Defect

Improve the vehicle emissions via software updates.

Remedy

Update the software of the engine control unit.

Build window

Built 10 Jun 2015 – 7 Mar 2017

~189 vehicles affected
SOFTWARE IN THE ENGINE CONTROL UNIT NEEDS UPDATING

R/2019/270 · 21 Aug 2019

21 Aug 2019

Defect

Improve the vehicle emissions via software updates

Remedy

Update the software of the engine control unit.

Build window

Built 17 Mar 2015 – 19 Oct 2018

~2,462 vehicles affected
SEAT BELT SECURING BOLTS MAY NOT BE CORRECTLY TIGHTENED.

R/2017/316 · 22 Dec 2017

22 Dec 2017

Defect

The bolts securing the seat belts to the B- and C-pillars on the left side of the vehicle may possibly not have been tightened to specification.

Remedy

On affected vehicles check bolts for tightness and if necessary tighten to correct torque.

Build window

Affected build dates not specified

~15 vehicles affected
SEAT BELT SECURING BOLTS MAY NOT BE CORRECTLY TIGHTENED.

R/2017/316 · 22 Dec 2017

22 Dec 2017

Defect

The bolts securing the seat belts to the B- and C-pillars on the left side of the vehicle may possibly not have been tightened to specification.

Remedy

On affected vehicles check bolts for tightness and if necessary tighten to correct torque.

Build window

Built 14 Sep 2017 – 15 Sep 2017

~15 vehicles affected

Data from the DVSA Vehicle Recall register (Crown Copyright, Open Government Licence v3.0). Last indexed: 2026-04-26.

These records are provided for reference. Contact your authorised Mercedes Benz Vans dealer or check your vehicle registration at gov.uk/check-if-a-vehicle-has-outstanding-recalls to confirm current status.

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