Mercedes Benz Bus
Tourismo
12 UK vehicle recalls on record for this model, listed most recent first.
If your Tourismo is covered by any of these notices, contact your authorised Mercedes Benz Bus dealer. All recall work is carried out free of charge.
Notices on record
12
Mercedes Benz Bus Tourismo · DVSA register
All recall notices.
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THE BALL TYPE TOW-BAR MAY NOT MEET THE REQUIREMENTS OF THE FATIGUE STRENGTH
R/2020/228 · 30 Oct 2020
30 Oct 2020Defect
It may be possible that the ball type tow-bar does not meet the requirements of the fatigue strength.
Remedy
Change of the ball type tow-bar of the affected vehicles.
Build window
Built 8 Mar 2019 – 10 Jun 2020
~19 vehicles affected
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THE PLATE WHICH IS INSTALLED BETWEEN THE SPRING CARRIER AND THE PLASTIC ROLLER PISTON CAN DEFORM OR MAY BE MISSING
R/2020/227 · 19 Oct 2020
19 Oct 2020Defect
The plate which is installed between the spring carrier and the plastic roller piston can deform or may be missing
Remedy
Installation of a 4mm plate and replacement of the mounting bolt.
Build window
Built 8 Jun 2019 – 16 Jul 2020
~191 vehicles affected
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THE LOCKING BOLT IS NOT COVERED ADEQUATELY BY THE STAR LOCKING ON DOOR ONE
R/2020/102 · 12 Oct 2020
12 Oct 2020Defect
There is a risk that the door may come unintentionally adrift.
Remedy
The striker brackets are to be replaced with modified type. The holders on the support frame at the bottom must also be replaced with an optimized version.
Build window
Built 29 Jan 2015 – 7 Oct 2017
~646 vehicles affected
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THE CONTACT SURFACE FOR THE TRANSVERSE LINK CONNECTION ON THE BEARING PEDESTAL DOES NOT CONFORM TO DESIGN
R/2019/118 · 6 May 2019
6 May 2019Defect
Missing cut-outs on the edges of the mounting surface for the upper transverse control arm.
Remedy
Rework the mounting surface to ensure a proper contact to the upper transverse control arm.
Build window
Built 1 Jan 2018 – 1 Jan 2019
~304 vehicles affected
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THE DROP ARM DOES NOT CONFORM TO PRESCRIBED SPECIFICATIONS
R/2019/002 · 7 Jan 2019
7 Jan 2019Defect
The drop arm does not conform to prescribed specifications
Remedy
Check the drop arm and replace if necessary.
Build window
Built 1 Dec 2017 – 12 Apr 2018
~44 vehicles affected
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THE USB CHARGING SOCKETS STOP WORKING AFTER A SHORT TIME IN USE
R/2018/339 · 29 Nov 2018
29 Nov 2018Defect
The USB charging sockets stop working and may overheat.
Remedy
Stage 1 Electrically decommissioning the USB charging sockets. Stage 2 to replace USB charging sockets once the new part has been fully tested.
Build window
Built 20 Jun 2018 – 21 Oct 2018
~55 vehicles affected
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ERROR IN THE DOCUMENTATION FOR SYSTEM AND VEHICLE TYPE APPROVALS
R/2018/304 · 12 Oct 2018
12 Oct 2018Defect
Error in the documentation for system and vehicle type approvals.
Remedy
Three-point seat belts have to be retro fitted to the first row of seats behind the kitchenette.
Build window
Built 1 Jan 2018 – 12 Oct 2018
~1 vehicles affected
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THE PIVOT BEARING FOR THE BEARING PIN ON THE DOOR COULD BREAK
R/2018/239 · 10 Sep 2018
10 Sep 2018Defect
The pivot bearing for the bearing pin on the door drive could break.
Remedy
Installation of an optimised pivot bearing.
Build window
Built 1 May 2015 – 1 Mar 2017
~431 vehicles affected
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DRIVER'S DOOR PANEL MAY DETACH
R/2018/054 · 20 Feb 2018
20 Feb 2018Defect
The bonding on the panelling under driver's window may be incorrect and the panel could detach.
Remedy
On affected vehicles replace the panel with a correctly bonded version.
Build window
Built 1 May 2016 – 1 Sep 2016
~36 vehicles affected
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UINTENDED DOOR OPENING
R/2017/108 · 14 Mar 2017
14 Mar 2017Defect
The door striker pins could be damaged/deformed to a position where it is possible for the doors/s to open when the vehicle is travelling at high speed.
Remedy
Recall the vehicles that are likely to be affected and fit reinforcement plates to the door leaf in the area of the striker pins. Exchange the bearing pins of the door drive system for equivalents of new design.
Build window
Built 1 Jan 2016 – 9 Mar 2017
~235 vehicles affected
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AIR MAY LEAK
R/2016/269 · 17 Nov 2016
17 Nov 2016Defect
The bonding of the pressure sensors on the axle modulator and proportional relay valve brake components may be incorrect and work loose. Leakage may occur in the area of the pressure sensor and applied brake pressure may not be correctly regulated
Remedy
On affected vehicles replace releveant defective components.
Build window
Built 1 Jan 2011 – 1 Nov 2016
~6 vehicles affected
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REAR AXLE MAY BECOME LOOSE
R/2015/108 · 21 May 2015
21 May 2015Defect
The semi-trailing arms of the rear axle might not have been correctly tightened at the factory. This could lead to the arms being insecure from the connection to the skeleton. This in turn could allow the rear drive axle to also be insecure and adversely affect the stability of the vehicle.
Remedy
Recall the vehicles that are likely to be affected and check the torque for the screwed connections of the semi-trailing arms at the skeleton end and replace connections with new ones where necessary.
Build window
Built 27 Oct 2014 – 8 Apr 2015
~94 vehicles affected
Data from the DVSA Vehicle Recall register (Crown Copyright, Open Government Licence v3.0). Last indexed: 2026-04-26.
These records are provided for reference. Contact your authorised Mercedes Benz Bus dealer or check your vehicle registration at gov.uk/check-if-a-vehicle-has-outstanding-recalls to confirm current status.
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