MOT cost .

Mercedes Benz Bus

Citaro

31 UK vehicle recalls on record for this model, listed most recent first.

If your Citaro is covered by any of these notices, contact your authorised Mercedes Benz Bus dealer. All recall work is carried out free of charge.

Notices on record

31

Mercedes Benz Bus Citaro · DVSA register

All recall notices.

  1. THE BONDING OF THE FRONT DESTINATION DISPLAY GLASS MAY BECOME DETACHED

    R/2021/433 · 28 Feb 2022

    28 Feb 2022

    Defect

    The bonding of the front destination display glass may become detached. As a result the glass can become detached and fall out without any warning.

    Remedy

    Check the bonding of the glass on the destination display and if necessary repair the destination display.

    Build window

    Built 1 Jan 2020 – 31 Aug 2021

    ~5 vehicles affected

  2. THE BALL TYPE TOW-BAR MAY NOT MEET THE REQUIREMENTS OF THE FATIGUE STRENGTH

    R/2020/228 · 30 Oct 2020

    30 Oct 2020

    Defect

    It may be possible that the ball type tow-bar does not meet the requirements of the fatigue strength.

    Remedy

    Change of the ball type tow-bar of the affected vehicles.

    Build window

    Built 8 Mar 2019 – 10 Jun 2020

    ~19 vehicles affected

  3. THE PLATE WHICH IS INSTALLED BETWEEN THE SPRING CARRIER AND THE PLASTIC ROLLER PISTON CAN DEFORM OR MAY BE MISSING

    R/2020/227 · 19 Oct 2020

    19 Oct 2020

    Defect

    The plate which is installed between the spring carrier and the plastic roller piston can deform or may be missing

    Remedy

    Installation of a 4mm plate and replacement of the mounting bolt.

    Build window

    Built 8 Jun 2019 – 16 Jul 2020

    ~191 vehicles affected

  4. POSSIBILITY THAT THE PLASTIC ROLLER PISTON MAY DETACH FROM THE AXLE

    R/2020/229 · 30 Sep 2020

    30 Sep 2020

    Defect

    It may be possible that the plastic roller piston detaches from the axle.

    Remedy

    The screw connection of the plastic roller piston on all axles has to be retightened to the torque of 92Nm.

    Build window

    Built 1 Sep 2019 – 16 Jul 2020

    ~37 vehicles affected

  5. THE SUSPENSION ROLLER PISTON MAY DETACH FROM THE AXLE

    R/2020/215 · 23 Jul 2020

    23 Jul 2020

    Defect

    It may be possible that the suspension roller piston detaches from the axle.

    Remedy

    The screw connection of the roller piston on all axles has to be retightened to the torque of 92Nm.

    Build window

    Built 11 Jan 2016 – 30 Jan 2019

    ~83 vehicles affected

  6. THE SEALING OF THE ROOF DRIVER AIR CONDITIONING SYSTEM COULD BE INSUFFICIENT

    R/2019/361 · 2 Mar 2020

    2 Mar 2020

    Defect

    Water can enter in the vehicle interior via the roof mounting point through the connections of the roof module of the air conditioning for the driver's area.

    Remedy

    Apply an additional sealing bead as a barrier around the roof mounting point.

    Build window

    Built 3 Dec 2012 – 9 Sep 2019

    ~17 vehicles affected

  7. POTENTIAL FOR A THERMAL OVERLOAD WHICH CAN OCCUR AT A CERTAIN CONNECTION POINT TO THE POWER DISTRIBUTION BOARD

    R/2019/299 · 3 Dec 2019

    3 Dec 2019

    Defect

    Potential for a thermal overload of auxiliary switchboard

    Remedy

    Check if an auxiliary switchboard with the batch 35/2015 or 36/2015 has been installed and if necessary replace the panel with an improved version

    Build window

    Built 1 Oct 2015 – 25 Jul 2019

    ~23 vehicles affected

  8. POSSIBLE CORROSION OF PINS IN DRIVER'S CABIN DOOR WIRING JUNCTION

    R/2019/075 · 18 Sep 2019

    18 Sep 2019

    Defect

    Drivers cabin door may not open due to corrosion in the wiring junction.

    Remedy

    Retrofit a suitable cover above the star wiring junction to prevent liquid ingress.

    Build window

    Built 1 Nov 2016 – 1 Jan 2019

    ~78 vehicles affected

  9. ROOF COVER FOR HYBRID STORAGE BATTERIES COULD BECOME DETACHED

    R/2019/056 · 18 Feb 2019

    18 Feb 2019

    Defect

    Roof Cover for Hybrid storage batteries could become detached.

    Remedy

    New revised mounting brackets and fixings to be fitted.

    Build window

    Built 22 Oct 2018 – 8 Nov 2018

    ~1 vehicles affected

  10. THE USB CHARGING SOCKETS STOP WORKING AFTER A SHORT TIME IN USE

    R/2018/339 · 29 Nov 2018

    29 Nov 2018

    Defect

    The USB charging sockets stop working and may overheat.

    Remedy

    Stage 1 Electrically decommissioning the USB charging sockets. Stage 2 to replace USB charging sockets once the new part has been fully tested.

    Build window

    Built 20 Jun 2018 – 20 Oct 2018

    ~55 vehicles affected

  11. CORROSION ON PIN TERMINAL BLOCK FOR STARTER AND ALTERNATOR

    R/2018/337 · 28 Nov 2018

    28 Nov 2018

    Defect

    Possible corrosion on the pin terminal block for the starter and alternator.

    Remedy

    Change of pin terminal block orientation with installation of a new bracket.

    Build window

    Built 12 Apr 2017 – 29 Jun 2017

    ~9 vehicles affected

  12. THE ANTI-ENTRAPMENT PROTECTION OF THE PNEUMATIC OUTWARDS OPENING DOOR STOPS WORKING AFTER DE-POWERING OF THE DOOR

    R/2018/228 · 20 Aug 2018

    20 Aug 2018

    Defect

    Pneumatic door sensitive edge not operating when powered down

    Remedy

    Modify door electronics of affected vehicles

    Build window

    Built 1 Jul 2003 – 1 Jul 2004

    ~195 vehicles affected

  13. THE WHEELCHAIR RAMP DOES NOT LOCK CORRECTLY

    R/2020/039 · 15 Jan 2018

    15 Jan 2018

    Defect

    The wheelchair ramp on affected vehicles may not lock correctly

    Remedy

    Update the control unit software.

    Build window

    Built 1 Nov 2016 – 1 Jan 2017

    ~9 vehicles affected

  14. SHORT-CIRCUIT MAY CAUSE ELECTRICS TO FAIL

    R/2017/239 · 10 Aug 2017

    10 Aug 2017

    Defect

    It is possible for the wiring harness in the main switch panel to chafe on a bracket cut-out which could result in a short to earth. If a short circuit occurs it could result in the loss of various electrical systems. In the worst case the engine could cut out.

    Remedy

    Recall the 143 vehicles that are likely to be affected and tape the edges of the bracket cut-out with adhesive felt tape & secure wiring harness.

    Build window

    Built 1 Dec 2014 – 1 Jan 2017

    ~143 vehicles affected

  15. DOOR ANTITRAP DEVICE MAY NOT OPERATE

    R/2017/228 · 13 Jul 2017

    13 Jul 2017

    Defect

    Depending on type of control unit fitted the antitrap protection device on inwards opening doors may not operate and objects could become trapped.

    Remedy

    On affected vehicles fit electrical cable bridges as required.

    Build window

    Built 1 Apr 2002 – 1 Apr 2005

    ~284 vehicles affected

  16. PASSENGER ANTI-TRAP MECHANISM MAY FAIL WHEN PNEUMATIC DOORS ARE DEPOWERED

    R/2017/119 · 24 May 2017

    24 May 2017

    Defect

    A design error stops the sensing working on the door when it is depowered. If an object/person is in the centre of the door frame at the depowering moment they could be pinched.

    Remedy

    Recall the vehicles that are likely to be affected and fit bridging cables to modify the door valve and enable the sensor to keep detecting obstructions until the door is fully closed.

    Build window

    Built 1 Jan 2005 – 1 Jan 2014

    ~555 vehicles affected

  17. FAULTY SPLINE ON UNIVERAL JOINT OF STEERING SPINDLE

    R/2017/116 · 17 Mar 2017

    17 Mar 2017

    Defect

    A spline on the universal joint of the steering spindle has been machined incorrectly. It is possible for the steering column to slip on the spline so that directional control is adversely affected.

    Remedy

    Recall the vehicles that are likely to be affected and replace the steering spindle.

    Build window

    Built 1 Oct 2016 – 6 Mar 2017

    ~5 vehicles affected

  18. MAINTENANCE FLAP GLASS MAY DETACH

    R/2016/296 · 13 Dec 2016

    13 Dec 2016

    Defect

    It has been identified that the bonding on the glass panel of the rear left upper maintenance flap may not be to specification. This may allow the glass to vibrate and can result in either the failure (shattering) of the glass panel or the detachment of the glass panel from the frame. This can cause a risk to other road users following the vehicle.

    Remedy

    Recall all affected vehicles and fit rubber buffers an additional retention medium and protective film.

    Build window

    Built 1 Jan 2014 – 1 Dec 2016

    ~120 vehicles affected

  19. AIR MAY LEAK

    R/2016/269 · 17 Nov 2016

    17 Nov 2016

    Defect

    The bonding of the pressure sensors on the axle modulator and proportional relay valve brake components may be incorrect and work loose. Leakage may occur in the area of the pressure sensor and applied brake pressure may not be correctly regulated

    Remedy

    On affected vehicles replace releveant defective components.

    Build window

    Built 1 Jan 2011 – 1 Nov 2016

    ~6 vehicles affected

  20. EXIT DOOR MAY TRAP PASSENGERS

    R/2015/178 · 10 Sep 2015

    10 Sep 2015

    Defect

    The anti-trap sensor on the exit door's leading edge may not operate as intended. This could trap a person or object in the door during closing

    Remedy

    Adjust and modify door closing operation.

    Build window

    Built 1 Jul 2013 – 1 Aug 2015

    ~27 vehicles affected

  21. SERVICE COVER MAY NOT BE SECURE

    R/2015/049 · 2 Mar 2015

    2 Mar 2015

    Defect

    The existing locking mechanism is not sufficient to secure the service cover situated at the rear left. The cover could open whilst the bus is in motion and be a danger to other roadusers.

    Remedy

    Recall the vehicles that are likely to be affected and secure the rear left service cover with a retaining strap.

    Build window

    Built 1 Jan 2014 – 1 Oct 2014

    ~52 vehicles affected

  22. SHORT CIRCUIT MAY OCCUR

    R/2015/046 · 27 Feb 2015

    27 Feb 2015

    Defect

    The water droplets formed by condensation at the roof panels can drip into the circuit board of the auxiliary switch panel. The condensation will affect for example rear lamp clusters saloon heating. If not rectified eventually smoke with the attendant smell could occur and after a time there is a theoretical risk of fire.

    Remedy

    Recall the vehicles that are likely to be affected and fit a cover over the auxiliary switch panel.

    Build window

    Built 1 Feb 2007 – 6 Apr 2010

    ~420 vehicles affected

  23. PASSENGER ACCESS DOOR MAY OPEN

    R/2014/138 · 22 Oct 2014

    22 Oct 2014

    Defect

    On affected the Emergency door control may still be operable above lock-out speed. This will allow the passenger door to be opened whilst the vehicle is travelling.

    Remedy

    Check valve type and if necessary replace with updated valve.

    Build window

    Built 5 May 2014

    ~3 vehicles affected

  24. FUEL MAY LEAK POSSIBLY CAUSING FIRE

    R/2014/106 · 17 Sep 2014

    17 Sep 2014

    Defect

    On affected vehicles the sealing washers used at the Banjo connections for the fuel leak off line are not to the required specification. They may allow fuel to leak and cause environmental contamination. Fuel may also leak on to hot components and possibly ignite

    Remedy

    Replace the sealing washers on all injector leak off connections.

    Build window

    Built 1 Jul 2010 – 19 Feb 2014

    ~175 vehicles affected

  25. BASE PLATE FOR TURBO ROOF GENERATOR MAY DETACH

    R/2014/055 · 30 Apr 2014

    30 Apr 2014

    Defect

    Base plate for entilation fan may become loose due to insufficent adhesive. It is possible that the base plate can detach and could cause injury to third parties. Detachment could also expose the fan blades.

    Remedy

    Inspect fan installation from both inside and outside vehicle. If necessary rrescure base plate or if not acceptable replace baseplate.

    Build window

    Affected build dates not specified

    ~99 vehicles affected

  26. BRAKING PERFORMANCE MAY BE AFFECTED

    R/2012/027 · 23 Feb 2012

    23 Feb 2012

    Defect

    A defective welded seam on the brake pedal may cause the pedal to deform during heavy braking manoeuvres. This can result in a change in the brake pedal travel particularly an increase in the amount of travel which will affect brake performance.

    Remedy

    Recall the affected vehicles and replace the brake pedal with a reinforced version.

    Build window

    Affected build dates not specified

    ~278 vehicles affected

  27. FUEL MAY LEAK

    R/2011/026 · 10 Mar 2011

    10 Mar 2011

    Defect

    Vibrations may cause the injection lines to break at the union and begin to leak. This can result in a risk of a fuel leak developing in the engine area.

    Remedy

    Exchange of the injection lines for a new version with a vibration-damping mounting in the vehicles concerned.

    Build window

    Affected build dates not specified

    ~75 vehicles affected

  28. GRID HEATER RE-CONNECTION ( IN CONJUNCTION WITH PREVIOUS RECALL REF. R/2010/001)

    R/2010/072 · 31 Mar 2010

    31 Mar 2010

    Defect

    Following Recall R/2010/001 where it was identified that there was an issue with the grid heaters fitted to vehicles with EEV emission standard where they may suffer malfunctions or failures which could result in a short circuit. Should this occur the casting compound could melt and create a smouldering fire.

    Remedy

    Recall the affected vehicles to install new software and reinstate the operation of the grid heater.

    Build window

    Affected build dates not specified

    ~158 vehicles affected

  29. FIRE MAY OCCUR

    R/2010/001 · 8 Jan 2010

    8 Jan 2010

    Defect

    It has been identified that the grid heaters fitted to vehicles with EEV emission standard may suffer malfunctions or failures irrespective of the vehicles being in motion or parked. Unless addressed there is a risk of current leakage in the control head of the grid heater which could result in a short circuit. Should this occur the casting compound could melt and create a smouldering fire.

    Remedy

    As a temporary measure the grid heater will be deactivated.

    Build window

    Affected build dates not specified

    ~153 vehicles affected

  30. STEERING CONTROL MAY BE AFFECTED

    R/2008/142 · 30 Sep 2008

    30 Sep 2008

    Defect

    Steering control could be lost as the idler arm bearing journals could fail as a result of the material used to make the not being to specification.

    Remedy

    Recall the vehicles that are likely to be affected to replace both steering relay levers

    Build window

    Affected build dates not specified

    ~7 vehicles affected

  31. POSSIBILITY OF FIRE

    R/2004/035 · 9 Feb 2004

    9 Feb 2004

    Defect

    There is a possibility of a fractured air pipe penetrating the wiring harness and/or an oil pipe fracturing with the possibility of causing a fire hazard

    Remedy

    Recall affected vehicles and re-route and clamp the subject air pipe so that it is clear of the wiring harness and the replacement of the oil pipe.

    Build window

    Built 1 Mar 2003 – 1 Mar 2004

    ~184 vehicles affected

Data from the DVSA Vehicle Recall register (Crown Copyright, Open Government Licence v3.0). Last indexed: 2026-04-26.

These records are provided for reference. Contact your authorised Mercedes Benz Bus dealer or check your vehicle registration at gov.uk/check-if-a-vehicle-has-outstanding-recalls to confirm current status.

All makes

Click Mechanic · affiliate

Recall remedy booked. Mechanic next?

Affiliate links — small commission, no extra cost to you.

Mobile mechanic · UK-wide

Book a mechanic at your door.

Fixed-price quotes upfront. No garage needed. Click Mechanic sends a vetted local mechanic to you — home, work, or roadside.

Get a quote →