Sorento

All recall notices.

1. Poor moulding of the plastic fuel tank by a temporary supplier can lead to a potential fuel leak

   R/2023/077 · 24 Apr 2023

   24 Apr 2023

   Defect

   Poor moulding of the plastic fuel tank by a temporary supplier can lead to a potential fuel leak

   Remedy

   Replace the fuel tank.

   Build window

   Built 11 Apr 2022 – 10 May 2022

   ~14 vehicles affected

2. The PTC (positive temperature coefficient) heater in some Sorento (XM) models can overheat due to potential damage of the connector terminal. This can lead to a malfunction of the PTC heater and a risk of fire.

   R/2022/343 · 6 Feb 2023

   6 Feb 2023

   Defect

   The PTC (positive temperature coefficient) heater in some Sorento (XM) diesel models can overheat due to potential damage of the connector terminal. This can lead to a malfunction of the PTC heater and a risk of fire.

   Remedy

   Replace the PTC relay and move the wiring fixing point. In cases of local thermal damage of PTC replace the PTC core and connector.

   Build window

   Built 19 Mar 2012 – 6 Oct 2014

   ~6,377 vehicles affected

3. The High Pressure Electric Oil Pump within the eight-speed dual-clutch transmission (DCT) may experience an internal fault

   R/2022/363 · 9 Jan 2023

   9 Jan 2023

   Defect

   The High-Pressure Electric Oil Pump within the eight-speed dual-clutch transmission (DCT) may experience an internal fault.

   Remedy

   Upgrade the software of the Transmission Control Unit (TCU). In rare cases it may be necessary to also replace the transmission.

   Build window

   Built 20 Jan 2020 – 25 Aug 2022

   ~916 vehicles affected

4. There is a risk the automatic gear shift lever could be moved out of Park without the foot brake pedal being applied. If this occurs and should the parking brake not be activated a vehicle rollaway could occur.

   R/2022/328 · 30 Nov 2022

   30 Nov 2022

   Defect

   There is a risk the automatic gear shift lever could be moved out of Park without the foot brake pedal being applied. If this occurs and should the parking brake not be activated a vehicle rollaway could occur.

   Remedy

   Check operation of the gear shift lock mechanism and if found to be incorrect replace the Gear shift lock lever assembly.

   Build window

   Built 27 Apr 2015 – 13 Jul 2015

   ~295 vehicles affected

5. A FUEL LEAK CAN DEVELOP ON THE DIESEL LOW PRESSURE FUEL LINE

   R/2022/143 · 24 May 2022

   24 May 2022

   Defect

   It has been found that a fuel leak can develop on the diesel low pressure fuel line which is mounted to the engine.

   Remedy

   Replace the low pressure fuel line module with improved parts.

   Build window

   Built 1 Mar 2020 – 30 Nov 2020

   ~326 vehicles affected

6. A FAULT HAS BEEN IDENTIFIED IN THE MANUFACTURE OF THE FRONT L/H SEAT BELT PRE-TENSIONER

   R/2022/147 · 20 May 2022

   20 May 2022

   Defect

   A fault has been identified in the manufacture of the front L/H seatbelt pre-tensioner.

   Remedy

   Replace the front L/H seatbelt pre-tensioner.

   Build window

   Built 1 Jul 2021 – 31 Aug 2021

   ~49 vehicles affected

7. THE ELECTRICAL CONNECTOR TO THE PTC HEATER CAN OVERHEAT

   R/2022/104 · 3 May 2022

   3 May 2022

   Defect

   The PTC (positive temperature coefficient) heater in some Sorento diesel models can overheat due to damaged connector terminal.

   Remedy

   Inspect and if the PTC connector is found damaged replace the PTC and relevant wiring connector. Upgrade the operating logic of the PTC

   Build window

   Built 1 May 2014 – 28 Feb 2020

   ~15,665 vehicles affected

8. WATER OR OIL MAY ENTER THE HYDRAULIC ELECTRONIC CONTROL UNIT

   R/2020/187 · 20 Jul 2020

   20 Jul 2020

   Defect

   Water or oil may enter the Hydraulic Electronic Control Unit over a long period of time causing an electrical short circuit.

   Remedy

   Install a relay to isolate the HECU when the ignition is switched off.

   Build window

   Built 14 Dec 2005 – 17 Dec 2008

   ~15,645 vehicles affected

9. IN SOME SITUATIONS THE FRONT COLLISION AVOIDANCE SYSTEM MAY NOT RECOGNISE PEDESTRIANS

   R/2019/455 · 13 Jan 2020

   13 Jan 2020

   Defect

   The Forward Collision Avoidance Assist system may have problems identifying pedestrians.

   Remedy

   Upgrade the software for the Multi-Function Camera system.

   Build window

   Built 23 Jan 2019 – 19 Nov 2019

   ~579 vehicles affected

10. RUBBER DIESEL FUEL FEED PIPE MAY HARDEN OR CRACK

    R/2017/280 · 23 Nov 2017

    23 Nov 2017

    Defect

    The diesel fuel feed pipe that supplies fuel to the high pressure pump may deteriorate prematurely. The customer may initially notice the smell of diesel fuel leaking onto the engine. If the concern is not resolved the rubber hose may harden and crack due to fatigue. This in turn could allow the pipe to leak diesel fuel onto the engine. As with all fuel leaks there is a risk of catching fire.

    Remedy

    Recall the 24 vehicles that are likely to be affected and replace the fuel feed hose.

    Build window

    Built 1 Sep 2011 – 31 Oct 2011

    ~24 vehicles affected

11. BRAKE LIGHTS MAY MALFUNCTION

    R/2013/055 · 1 Jun 2013

    1 Jun 2013

    Defect

    The vehicles brake lights may intermittently malfunction due to carbonisation of the contacts within the brake light switch. This can also affect other systems on the vehicle including: ESC cruise control gear selection (autoboxes) engine check lamp.

    Remedy

    Recall vehicles likely to be affected to replace the brake light switch.

    Build window

    Built 14 May 2009 – 24 Apr 2011

    ~40,769 vehicles affected

12. BRAKE LIGHTS MAY MALFUNCTION

    R/2013/055 · 1 Jun 2013

    1 Jun 2013

    Defect

    The vehicles brake lights may intermittently malfunction due to carbonisation of the contacts within the brake light switch. This can also affect other systems on the vehicle including: ESC cruise control gear selection (autoboxes) engine check lamp.

    Remedy

    Recall vehicles likely to be affected to replace the brake light switch.

    Build window

    Built 1 May 2007 – 15 Dec 2008

    ~40,769 vehicles affected

13. RISK OF FIRE

    R/2010/129 · 7 Sep 2010

    7 Sep 2010

    Defect

    The wiring to the mood lighting in the doors may overheat in use and if ignored there is a potential risk of fire.

    Remedy

    Recalled vehicles to have the wiring to the mood lights replaced.

    Build window

    Built 1 Sep 2009 – 30 Jul 2010

    ~549 vehicles affected

14. BRAKE LIGHT MAY NOT OPERATE

    R/2009/092 · 9 Nov 2009

    9 Nov 2009

    Defect

    It has been identified that due to a faulty switch the brake lights may not operate when the brake pedal is depressed

    Remedy

    Recalled vehicles will have the brake light switch replaced.

    Build window

    Built 20 Sep 2009 – 25 Oct 2006

    ~1,816 vehicles affected

15. CURTAIN AIRBAGS MAY DEPLOY INCORRECTLY

    R/2007/077 · 14 May 2007

    14 May 2007

    Defect

    It has been identified that some of the wires to the airbag control unit are not in the correct order. In consequence an incorrect side curtain airbag could deploy in the event of a collision.

    Remedy

    Recalled vehicles will have the pins on the connector to the control unit refitted in the correct order.

    Build window

    Built 4 May 2006 – 28 Mar 2007

    ~1,864 vehicles affected

16. SNAP RING RETAINER WITHIN THE GEARBOX MAY DETACH

    R/2004/159 · 8 Nov 2004

    8 Nov 2004

    Defect

    The snap ring which retains the reverse gear may break which may result in poor power transfer. Should this occur the vehicle may roll forward whilst in reverse gear.

    Remedy

    Recall likely to be affected vehicles and fit a modified transmission unit.

    Build window

    Built 19 Dec 2003 – 22 Apr 2004

    ~1,148 vehicles affected

17. ALTERNATOR PULLEY MAY SEIZE

    R/2004/158 · 8 Nov 2004

    8 Nov 2004

    Defect

    The alternator pulley may seize resulting in the loss of the drive belt. This in turn can result in an increased physical effort requirement for both the steering and brake pedal

    Remedy

    Affected vehicles will be recalled at which time the pulley will be replaced with a modified item.

    Build window

    Built 6 Nov 2002 – 24 Jun 2004

    ~3,517 vehicles affected

18. POSSIBLE INTERFERENCE BETWEEN POWER STEERING HOSE AND BRAKE PIPE

    R/2004/077 · 5 Jul 2004

    5 Jul 2004

    Defect

    It is possible that the power steering hose could come in contact with the metal brake pipe. If unchecked there is potential for the metal brake pipe to chafe which could result in fluid loss.

    Remedy

    Return the vehicle to the dealers to check and adjust the gap between the power steering hose and metal brake pipe. And if required replace the metal brake pipe.

    Build window

    Built 6 Oct 2002 – 18 Feb 2004

    ~4,427 vehicles affected