Ford
Tourneo Custom
3 UK vehicle recalls on record for this model, listed most recent first.
If your Tourneo Custom is covered by any of these notices, contact your authorised Ford dealer. All recall work is carried out free of charge.
Notices on record
3
Ford Tourneo Custom
Recall match · this page only
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All recall notices.
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CrossCar: Sync3 Rear-View Camera Software Update
R/2025/359 · 8 Sep 2025
8 Sep 2025Defect
On affected vehicles a software problem may result in issues with the rear-view camera that reduce the driver’s view or with it remaining on after a reversing event.
Remedy
Update the vehicle software to the latest level.
Build window
Built 9 Sep 2019
~1 vehicles affected
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25S58 – Transit Custom PHEV and Explorer PHEV – Software update
R/2025/289 · 29 Jul 2025
29 Jul 2025Defect
On affected vehicles the remedy software for a previous recall may not have been installed correctly. In the event of a high voltage battery cell internal short customers may experience a battery power off resulting in a loss of motive power with coasting and battery thermal venting potentially resulting in a vehicle fire.
Remedy
Update the Battery Energy Control Module software. If a high voltage battery cell capacity anomaly is detected replace the high voltage battery pack.
Build window
Built 18 Sep 2021 – 20 Sep 2021
~2 vehicles affected
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24S74 – Transit and Tourneo Custom PHEV – Wiring harness to brake line touch condition
R/2024/503 · 19 Dec 2024
19 Dec 2024Defect
On affected vehicles there may be a clash between a wiring harness and the brake lines. This could lead to wear corrosion and a brake tube leak leading to reduced stopping performance.
Remedy
Check the brake line and wiring harness and rework where necessary.
Build window
Built 11 Sep 2024 – 12 Nov 2024
~2 vehicles affected
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Last indexed: 2026-04-26.
These records are provided for reference. Contact your authorised Ford dealer or check your vehicle registration at gov.uk/check-vehicle-recall to confirm current status.