C4 Picasso

Defect

Vehicles may be affected by incorrect performance of the On-Board-Diagnostics related to Selective Catalytic Reduction system and/or Diesel Particle Filter. The Malfunction Indicator Light (MIL) may not illuminate in the event of a malfunction and therefore does not comply with emission regulations.

Remedy

Update the Engine Control Unit software to ensure compliance to regulations.

Defect

On affected vehicles below 12500 miles under certain conditions engine emissions may lead to a non-compliance to regulatory requirements.

Remedy

Check the mileage of the vehicle and update the ECU (Engine Control Unit) calibration on vehicles below 12500 miles.

Defect

On the affected vehicles the operation of the brake vacuum pump may be affected by material detaching from the timing belt caused by the ageing of the engine oil.

Remedy

To rectify this issue a software update will be downloaded which will improve the vacuum diagnosis (in order to warn earlier about the risk of loss or reduction of braking assistance).

Defect

On the affected vehicles the operation of the brake vacuum pump may be affected by material detaching from the timing belt caused by the ageing of the engine oil.

Remedy

To rectify this issue a software update will be downloaded which will improve the vacuum diagnosis (in order to warn earlier about the risk of loss or reduction of braking assistance). The timing belt will be checked and if needed replaced with other components of the braking assistance system and the vacuum pump.

Defect

The brake vacuum pump may be affected by material detaching from the timing belt.

Remedy

Update detection software inspect and if necessary replace vacuum pump and timing belt.

Defect

The filtering performance of the Diesel Particle Filter (DPF) may not meet the required specification.

Remedy

Replace the DPF on affected vehicles.

Defect

The calibration of the engine management software could result in emissions of NOx which do not comply with the regulatory limits.

Remedy

Download new engine management software

Defect

The engine electronic cooling management control strategy and the maximum temperature alert threshold could cause the engine to overheat. This could result in a warning light and a message being displayed on the instrument panel.

Remedy

On affected vehicles download a new engine management software in order to modify the cooling management parameters to improve the control of the engine operating temperature.

Defect

An engine component may not be to specification which could result in loss of engine performance. This may lead to the engine stalling and potentially causing an engine failure. In very unlikely circumstances the vehicle speed may increase without warning but will stop on its own after a few seconds.

Remedy

On affected vehicles carry out a functional diagnostic check of the engine. If necessary replace the engine.

Defect

The bonnet inner skin may not be adequately retained. This may cause the bonnet to vibrate or distort. In extreme cases the skin could detach.

Remedy

On affected vehicles apply additional adhesive between the bonnet skin and its inner panel.

Defect

The positioning of the starter supply terminal may be incorrect. This may allow it to foul other components and cause a short circuit.

Remedy

On affected vehicles check the positioning of the terminaL. Correct it if necessary and add additional protection.

Defect

A possible nonconformity of an internal component of the starter motor relay could affect the control of the starter motor. This could adversely affect the starting operation and damage the starter motor due to overheating and in extreme cases there is a risk of fire.

Remedy

On affected vehicles check and where necessary replace the starter motor relay.

Defect

The front suspension wishbones fixing bolts may not be to the correct specification which could lead to a risk of them breaking. This may affetc the driver's ability to control the vehicle.

Remedy

On affected vehicles replace the wishbone fixing bolts.

Defect

A manufacturing defect in one of the components of the door locks could cause jamming of the internal mechanism and prevent the closing of one or more of the vehicle's doors. In rare cases the door could unlock and open unexpectedly.

Remedy

On affected vehicles check and where necessary replace door locks.

Defect

The seat belt buckle fitted to the second row rear seat/s may have been damaged during the production process at the supplier. In the event of an impact the seat belt buckle strap could fail and not restrain the occupant correctly.

Remedy

Recall the vehicles that are likely to be affected to check the batch numbers and where necessary replace the seat belt buckle.

Defect

A manufacturing defect in one of the components of the door locks could cause jamming of the internal mechanism and prevent the closing of one or more of the vehicle's doors. In rare cases the door could unlock and open unexpectedly.

Remedy

On affected vehicles check and where necessary replace door locks.

Defect

A manufacturing defect in one of the components of the door locks could cause jamming of the internal mechanism and prevent the closing of one or more of the vehicle's doors. In rare cases the door could unlock and open unexpectedly.

Remedy

On affected vehicles check and where necessary replace door locks.

Defect

An oil leak could develop at the turbocharger lubrication union retaining bolt due to a non-conformity of this part.

Remedy

On affected vehicles replace the turbocharger lubrication union bolt and its seals.

Defect

A manufacturing defect of a component within any of the four door locks could result in jamming of the internal mechanism which prevents the closing of any of the vehicle's doors or risk unexpected unlocking and opening of the doors.

Remedy

Recall the vehicles that are likely to be affected to check and where necessary replace the affected door locks.

Defect

The fuel filter's integrated heater may be defective and could cause the cover to distort. This could cause air ingress and fuel egress. Either could cause poor starting and a warning light should illuminate

Remedy

On affected vehicles replace fuel heater cover. Check and if necessary replace connector.

Defect

The fixing bolts of the front suspension wishbones may not be to the correct specification. This could lead to the bolts failing and the security of the wishbones being compromised. If this occurs there is a possibility that the directional control of the vehicle could be adversely affected.

Remedy

Recall the vehicle that are likely to be affected and replace all the fixing bolts of the front suspension wishbones.

Defect

It has been identified that the reverse gear locking collar on the gear lever may not have been manufacturered to specification. This could result the incorret selection of gears.

Remedy

Recall all affected vehicles to replace the locking collar.

Defect

It has been established that the high pressure fuel rail pipes on the engine have not been torqued to the correct specification. This can result in poor sealing of the rail which can cause as fuel leak onto the engine. If the vaporised fuel comes into contact with a hot engine component there can be a risk of an engine bay fire.

Remedy

Recall all the affected vehicles and retorque the high pressure fuel rail pipes.

Defect

The starter motor wiring harness may be subject to long term wear due to rubbing. This can cause electrical problems or in the worst case a fire.

Remedy

Recall the vehicles that are likely to be affected to add further protection to the starter motor wiring harness.

Defect

The fixing bolts of the front LH and RH seat belt return rail may loosen and in cases of extreme force break.

Remedy

The bolts on the left and right- hand sides will be replaced.

Defect

It has been identified that due to a nonconformity in one of the operating cables of the Electric Parking Brake (FSE) it is possible that insufficient application (force) will be applied. This could result in only one wheel operating or locked. The driver however will receive warning of the issue by the illumination of the Parking Brake Warning Lamp on the instrument panel along with a message on the multifuction screen.

Remedy

Recall all affected vehicles for inspection repair or if required the replacement of the cable.

Defect

It is possible that the fuel return pipe may chaff on the diesel fuel filter support in the engine compartment. This can if not identified result in a fuel leak.

Remedy

Recall all affected vehicles for the addition of a protective sleeve to the return pipe.

Defect

The front seat belts may not lock in the buckles correctly which will have the affect of the front passengers not being sufficiently restrained in the case of a violent impact.

Remedy

Recall the vehicles that are likely to be affected to check and where necessary repair the seat belt locking mechanism.

Defect

An incorrect engine relay unit may have been fitted. This ECU could deteriorate and cause operating faults and perhaps failure of certain equipment

Remedy

Recall affected vehicles check Engine Relay Unit and replace if not correct specification.

Defect

It has been identified that due to a production non conformity in one of the electric parking brake cables the brake may not hold the vehicle securely on a steep gradient when the parking brake is applied. This will be accompanied by the illumination of the warning lamp and a message saying parking brake faulty on the multifunction screen.

Remedy

Recalled vehicle swill have the conformity of the cables checked and replaced as necessary.

Defect

The front brake caliper fixing screws are not to standard (non - conforming) and may slacken

Remedy

Recall affected vehicles and replace fixing screws with approved type.

Defect

It has been identified that in the event of incorrect bonding there is a risk of the partial release of the glass panoramic roof moulding such that it becomes visible to the driver. If the concern is not rectified in the long term; the moulding could detach. It should be noted that there is no risk to the integrity of the sealing of the affected area.

Remedy

Recalled vehicles will have the bonding of the moulding checked and replaced as necessary.

Defect

It has been identified that the check valve within the brake assistance vacuum pump may suffer from a non-conformity which in time may reduce the braking assistance.

Remedy

Recalled vehicles as a preventative measure will have the subject valve replaced. At the same time certain vehicles will also have the air dosing unit replaced.

Defect

It has been identified that on some vehicles fitted with electrically controlled seats in very rare cases and under certain impact conditions the front seatbelt may provide a diminished level of restraint.

Remedy

As a preventative measure subject vehicles will have the front seatbelt buckles replaced.