C3 Aircross

Defect

On affected vehicles due to a Body Control Module (BCM) software weakness an alarm siren may randomly trigger when the vehicle is locked.

Remedy

Update the BCM software.

Defect

Affected vehicles may have been assembled with contact or with a reduced clearance between the Gasoline Particulate Filter pipe and the pole protection cap of the 48V Belt Starter Generator. There is a possibility of contact between these components leading to water infiltration and an electrical arch which could trigger a thermal event.

Remedy

Replace the pole protection cap of the 48V Belt Starter Generator. Check the distance between the Gasoline Particulate Filter pipe and the pole protection cap of the 48V Belt Starter Generator and re‑position or replace the pipe if required.

Defect

On affected vehicles there may be an insufficient brake pedal bracket connection due to a missing or incorrectly assembled pin. If the pin falls out the brake pedal will potentially disengage.

Remedy

Check the brake pedal connection confirm proper assembly and rework it if necessary.

Defect

On affected vehicles there is a risk of the brake bar welding breaking leading to a complete loss of braking.

Remedy

Currently there is no determined remedy. You are advised not to drive the vehicle. The repairer will arrange a replacement mobility solution.

Defect

Vehicles may be affected by incorrect performance of the On-Board-Diagnostics related to Selective Catalytic Reduction system and/or Diesel Particle Filter. The Malfunction Indicator Light (MIL) may not illuminate in the event of a malfunction and therefore does not comply with emission regulations.

Remedy

Update the Engine Control Unit software to ensure compliance to regulations.

Defect

Vehicles may be affected by premature wearing of the camshaft drive chain leading to abnormal noise or to a breakage of the chain in the worst case.

Remedy

Update the software to improve oil pressure and reduce wear. Check the engine noise and replace the chain if required. If no problem found change the oil to one with higher viscosity and special anti-wear additives.

Defect

On affected vehicles the Engine Control Unit (ECU) software is not according to specification.

Remedy

Upload modified software to the ECU.

Defect

On affected vehicles below 12500 miles under certain conditions engine emissions may lead to a non-compliance to regulatory requirements.

Remedy

Check the mileage of the vehicle and update the ECU (Engine Control Unit) calibration on vehicles below 12500 miles.

Defect

Affected vehicles may have been fitted with a rear axle crossmember that was not manufactured according to specifications.

Remedy

Check and replace the rear axle crossmember if necessary.

Defect

Engine management software issue could result in incorrect emission levels.

Remedy

Update the engine management software.

Defect

It is possible that the bonnet hook may not be secured correctly with securing nuts.

Remedy

Check and if necessary fit new nuts or replace the bonnet assembly.

Defect

The wires in one of the connectors of the seats position sensor may not be correct

Remedy

Correcting the wires in the connector of the seats position sensor.

Defect

On the affected vehicles the tightening torques of the anti-theft wheel bolts may not be to the correct to specification.

Remedy

The remedy involves correcting the anti-theft wheel bolts tightening torques.

Defect

On affected vehicles the locking nut of the rear wheel hub bearings may not be correct to specification. In extreme cases this may affect control of the vehicle.

Remedy

The recall consists of checking the hub nut and if the locking of the nut does not conform to specification replacing the stub axle and the hub.

Defect

An engine component may not be to specification which could result in loss of engine performance. This may lead to the engine stalling and potentially causing an engine failure. In very unlikely circumstances the vehicle speed may increase without warning but will stop on its own after a few seconds.

Remedy

On affected vehicles carry out a functional diagnostic check of the engine. If necessary replace the engine.