Q7

Defect

On affected vehicles there may be defective battery modules which may result in a fire hazard when charging the high-voltage battery.

Remedy

Update the software of the high-voltage battery to improve the self-diagnosis capabilities. Vehicle owners are advised to not charge the high-voltage battery using external charging sources and also not use the e-tron modes “Battery charge” and “Battery hold” until the update is applied.

Defect

The function of the side airbag may be restricted due to the airbag not being sufficiently secured to the front left seat frame.

Remedy

Conduct a check of the airbag to ensure it is secured correctly; if necessary the side airbag is to be correctly hooked in position and resecured.

Defect

A weld seam on the outer backrest frame of the front seats may not have been made correctly.�

Remedy

Check the front seats and if required to replace the affected backrest.

Defect

Following a previous campaign the toe and/or camber values on the rear axle may in certain circumstances incorrectly be changed without this being noticed.

Remedy

The wheel alignment must be checked and if necessary the suspension must be serviced on the affected vehicles.

Defect

One or more nuts which do not meet the specifications may have been fitted on the rear axle suspension links.

Remedy

The affected nuts on the rear axle will be replaced on affected vehicles.

Defect

Faulty crash sensors for airbag / restraint systems may have been fitted in both of the front doors.

Remedy

The crash sensors for the side airbags (front) must be checked on the vehicles affected and replaced if necessary.

Defect

It is possible that gear oil may escape due to a faulty welded joint on the gearbox oil line.

Remedy

The production date of the gear oil line must be checked first on the vehicles affected and the gear oil line must be replaced if necessary.

Defect

The function of the locking mechanism on the front head restraints may be impaired.

Remedy

The front head restraints must be replaced on the affected vehicles

Defect

The bolted connection between the steering shaft and the steering rack may not have been tightened to the required torque

Remedy

The bolted connection between the steering shaft and the steering rack will be checked and if necessary replaced.

Defect

The fastener securing an air duct component in the curtain airbag could detach in the event of an accident.

Remedy

Replace the igniter on the affected vehicles curtain airbags.

Defect

Major overheating can occur in the area of the interior mirror on the windscreen due to the heating element of the front camera.

Remedy

The backlight masking screen of the front camera must be replaced and a software update carried out.

Defect

A casting process error may affect the rigidity of the front shock absorber fork.

Remedy

Replace the affected shock absorber forks.

Defect

On Audi Q7 vehicles with 7 seats manufactured within a specific period the indentations on the cross piece of the third row of seats were not made correctly. As a result the third row seat structure may deform in the event of an accident.

Remedy

A support bracket must be retrofitted on the vehicles affected.

Defect

Fuel may leak from the injector rails. Drivers may notice a smell of fuel and or evidence of a leak

Remedy

On affected vehicles replace injector rails and seals.

Defect

On affected vehicles engine oil may in isolated instances enter the brake servo via the vacuum feed lie.This may cause the brake servo diaphragm to rupture and loss of brake servo assistance.

Remedy

Replace vacuum line on affected vehicles.

Defect

It has been identified that the power operated tailgate may close abruptly and unexpectedly following opening using the power function.

Remedy

Recalled vehicle will have the tailgate motors replaced.